Contact Us
We are happy to help with sizing, orders, returns, or product questions.
- Email: thaptilit1103@outlook.com
- Phone: +86 10235478965
- Company: Guizhou Nongqian E-Commerce Co., Ltd.
- Address: Room 202, 2nd Floor, Incubation Park Center, Zone 12, China Tea City, Meijiang Street, Meitan County, Zunyi, Guizhou, China
- Customer service hours: Monday–Friday, 9:00 a.m.–6:00 p.m. (China Standard Time, GMT+8) (China Standard Time, GMT+8)
We aim to reply to emails within 1–2 business days. Messages sent during weekends or Chinese public holidays are answered on the next business day. To help us resolve your issue quickly, please include your order number, the email address used at checkout, and — for damaged or incorrect items — clear photos of the item, packaging, and shipping label.
Returns should not be sent to us before you receive a return authorisation from our team. Unmarked parcels take longer to identify and may delay your refund.